Responsible Gaming

Gaming Should Be Fun, Not a Financial Strategy

Online pokies should be enjoyed as entertainment only. They are games of chance, not a way to earn money or solve financial problems. The house always has a mathematical advantage, and you should never gamble with money you cannot afford to lose.

At yac.org.nz, we're committed to promoting safe and responsible gaming practices. Please read this information carefully and use the tools available to maintain control of your gaming habits.

Age Verification

Online gambling in New Zealand is only available to individuals who are 18 years of age or older. If you are under 18, you must not access or use any online gaming services.

All licensed operators are required to verify your age before allowing you to play. Playing while underage is illegal and can have serious consequences for you and those who facilitate your access.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:

If you've ticked any of these boxes, please consider reaching out for support.

Self-Help Tools & Controls

Most reputable online gaming platforms offer built-in tools to help you maintain control. These include:

Deposit Limits

Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly). Once this limit is reached, you won't be able to deposit further funds.

Loss Limits

Set a maximum amount you're willing to lose within a set period. Gameplay will automatically stop when this limit is reached.

Session Time Limits

Limit the duration of individual gaming sessions. You'll receive warnings as you approach your limit and will be logged out when time expires.

Reality Checks

Request pop-up reminders during gameplay to help you stay aware of how long you've been playing and how much you've wagered.

Self-Exclusion

Temporarily or permanently exclude yourself from gaming accounts. This is a powerful tool if you feel you've lost control. Self-exclusion prevents you from accessing your account for a set period.

Take action now: Review your gaming account settings and activate the controls that work best for you.

Support & Help Resources for New Zealand

If you're struggling with problem gambling, professional support is available. The following organisations provide confidential assistance:

New Zealand Organisations

International Organisations

If you're accessing services internationally, these reputable organisations also provide support:

If You Need Help, Reach Out Today

Asking for help is a sign of strength, not weakness. Problem gambling is treatable, and recovery is possible with the right support.

Don't wait until it's too late:

Your wellbeing is our priority. Help is always available.